Date Entry and Customer Experience Returns Specialist Customer Service & Call Center - American Fork, UT at Geebo

Date Entry and Customer Experience Returns Specialist

American Fork, UT American Fork, UT Full-time Full-time $17 - $19 an hour $17 - $19 an hour 2 days ago 2 days ago 2 days ago Date Entry and Customer Experience Returns Specialist Are you passionate about providing exceptional customer service and ensuring customer satisfaction? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our team at BUILT! BUILT Brands, located in American Fork, Utah, is a leading company in the health and nutrition industry.
We are dedicated to creating protein-based products that not only taste amazing but also have the highest nutritional profile.
As a Customer Experience and Returns Specialist, you will play a crucial role in ensuring our customers have a positive experience with our products and services.
Why should you apply? Join a dynamic and motivated team that is passionate about success Work in a beautiful location with majestic views of the Wasatch Range Develop valuable skills in customer service and problem-solving Be part of an innovative company that values your input and ideas Key
Responsibilities:
Efficiently and accurately input customer deposit data into our database Reconcile customer deposits against corresponding records to ensure data integrity Collaborate with the Finance team to address any discrepancies and to resolve issues promptly Generate comprehensive reports summarizing deposit reconciliations Implement data entry best practices and contribute to process improvement initiatives Perform other customer service duties, such as answer customer inquiries via chat, phone, and email Requirements:
High school degree or equivalent Proven experience in data entry, preferably with a focus on financial transactions Proficiency in Microsoft Excel, including knowledge of formulas, pivot tables, and VLOOKUP Excellent time management skills that include the capability to meet deadlines in a fast-paced environment Strong communication skills, both written and verbal, to collaborate effectively with team members Ability to adapt to changing priorities and work well independently as well as a member of a team Familiarity with financial software and enterprise resource planning (ERP) software preferred Previous experience in customer deposit reconciliation or a related financial field preferred Join our dynamic team and contribute to our commitment to providing outstanding service to our customers through meticulous deposit reconciliation.
To apply, please submit your resume and a brief cover letter that highlights your relevant experience and Excel proficiency.
We are excited to receive your applicaiton and to explore how you can make a difference with our team.
With majestic views of the Wasatch Range, Built Bar is headquartered just 45 minutes south of Salt Lake City, Utah (home of the 2002 Winter Olympics and the best snow on earth).
Our team is passionate about creating the most amazing tasting protein bars on the planet that also have the best nutritional profile.
We are dreamers, just like you.
We are innovators, just like you.
We are committed to the fitness nutrition industry, with a passion for success.
And we measure our success by your success.
Pay:
$17 - $19 / hour Job Type:
fulltime Schedule:
8 hour shift Day shift Monday to Friday Education:
High school degree Work location:
On-site.
Estimated Salary: $20 to $28 per hour based on qualifications.

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